Information

Find answers to common questions about our refrigeration design, supply, installation, and maintenance services in Auckland. We're here to provide clarity and ensure you have all the information you need.

Frequently asked questions

Below are some of the most common questions we receive. If you don't find what you're looking for, please don't hesitate to contact us.

What size and type of refrigeration system do I need for my space?

Businesses often ask for recommendations on the appropriate type (e.g., walk-in freezer, display fridge, reach-in refrigerator) and capacity based on their available space, layout, and usage patterns.

What are some common hesitations or concerns customers have before choosing a refrigeration service like yours?

Customers worry about surprise charges, such as after-hours surcharges, mileage fees, or inflated repair costs after a low diagnostic fee. They want a detailed, itemized quote before work begins. We provide transparent pricing and clear communication every step of the way.

Refrigeration is leaking water?

Refrigerant leaks can cause significant damage to your system. Give us a call at [[phonenumber]] for emergency repairs.

Commercial refrigeration services Auckland?

Yes we provide commercial refrigeration services in Auckland. Give us a call at [[phonenumber]] for any commercial refrigeration needs.

Can you design a customised solution for my specific requirements?

Many require tailored solutions that align with their business operations and product storage needs (e.g., food processing, hospitality, pharmaceuticals). We specialise in customised refrigeration solutions tailored to your unique needs.

Proactive maintenance prevents costly problems.

Regular, scheduled servicing is crucial for ensuring peak energy efficiency, extending the equipment's lifespan, and preventing unexpected, expensive breakdowns or system failures. Talk to us about our maintenance plans.

Emergency refrigeration service?

We have technicians on standby to attend to your refrigeration emergencies. Call us at [[phonenumber]].

Refrigeration maintenance NZ?

Refrigeration design, supply, installation & maintanance provides refrigeration maintenance throughout Auckland, New Zealand.

Still have questions?

If you couldn't find the answer to your question, our team is ready to help. Contact us today for personalised assistance and expert advice.